Sep 01, 2011
Technical Support Expert
SolarEdge
Location:
Preferred location; Greater London/Central UK
Region:
Europe
Job Category:
Engineering
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Position Type:
Full-time
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Technical Support Expert
- Technical support expert for all related product issues including: Communication, computers, SW and HW issues.
- Vast knowledge in support arena including technical customer support, training capabilities, customer relationship and operational processes (RMA, Documentation, spares management, escalation processes etc).
- Trainer for all UK installers.
- Onsite installation support and problem solving with frequent and immediate response time.
- Second level support for issue that were not resolved by the Support Center.
Essential skills: customer oriented, good communication and relationship skills, motivated, flexible and self management capabilities
SolarEdge is a global company that provides groundbreaking distributed solar power harvesting and PV monitoring systems. Our solution maximizes power generation of residential and large-scale PV systems, for faster return on investment.